@#%&!

I just... rawrg! I am piiissed tonight, and it's probably only partially justified.

A new laptop we got this week was booted up the first time to a failure to see its hard drive. Tech support was remarkably helpful in shipping out a replacement drive that got here yesterday, and install DVDs that got here today. Only the model doesn't have a DVD drive. So after hunting down some viable instructions on using a USB thumb drive and ISO files to boot from, I've made the files and I'm relying on this unetbootin program to put them on the USB drive (my personal one as that's all I had) and make it bootable. Only the program's been sitting on one file showing 0%. After about half an hour I tried again. After another hour, I tried getting a different version of the program. Now it's been about two hours on the latest attempt and it's still showing the same thing. Is this doing anything?!

Then there's the heavily malware-infected laptop from yesterday that I got stuck dealing with. Even after doing all the cleaning I could, it still wasn't showing some things (like the Admin Tools under the Control Panel), so I get to rebuild that from recovery disks because some @#%* somewhere designed this adware-virus crap in the first place. I don't hate a lot of people, but I have not the slightest shred of sympathy for people who code this shit.

So instead of going home early, as was my hope, I'm surrounded by computers and shepherding restoration processes that, in one case, may or may not even be going anywhere. Joy.

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